We work hard to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. Please honor your appointment.
Due to the high demand for appointments, The Mink Lash Bar NY has initiated a 50% service fee penalty for late notice cancellations and a 100% service fee penalty for no-shows. If the affected service is part of a discounted series, then the service will be forfeited.
If you must cancel or reschedule, please do so at least six business hours before your appointment time to avoid these fees. 10:00 AM appointments must be canceled six business hours in advance by 2:00 PM the previous day, not 4:00 AM on the day of the appointment.
A credit card is required to hold all appointments. If you choose not to provide your credit card information, we will not be able to keep the appointment.
THERE WILL BE A 50% CHARGE OF SPA SERVICE FOR NO SHOW AND CANCELLATIONS WITHIN A 24 HOURS NOTICE. IF YOU ARRIVE MORE THAN 15 MIN LATE YOU WILL HAVE TO RESCHEDULE YOUR APPOINTMENT AND THERE WILL BE A $20 FEE. THANK YOU FOR UNDERSTANDING THAT OUR TIME IS IMPORTANT.